What Clients are Saying
Suncast Corporation and Stenocall have been working successfully together since 1996. We have an excellent working relationship with the dedicated staff at Stenocall who are very knowledgeable about our current products and can quickly learn about any new products. Stenocall handles our incoming consumer calls 24 hours a day, seven days a week, 365 days a year. These calls can include everything from product information, assistance with assembly or disassembly of products, or replacement parts. We depend on them to reflect Suncast in the best possible light. Over the years, we have received numerous compliments regarding their conscientious, courteous, and knowledgeable staff. With such dedicated Stenocall employees, we have been able to continue to service our customers as quickly as possible and enjoy an excellent working relationship with Stenocall personnel.
Solix is an outsourcing firm focusing on state, county, and local government markets. Stenocall was contracted in 2004 to deliver call center services for Solix. The experienced customer service representatives assist callers in determining their eligibility, advising status of application, and assisting them through the application process. The dedicated personnel at Stenocall provide quality customer service in administering our programs. The first contact with Stenocall is the only contact that is needed for our customers.
Ducks Unlimited, a non-profit wetland conservation organization, and Stenocall have been successfully working together since 2002. Stenocall handles overflow calls from 8 a.m. - 5 p.m. and all calls after hours and on weekends, 7 days a week, 365 days a year. Their calls cover a variety of topics, but the majority is related to membership and conservation. Stenocall does an exceptional job of staying abreast of all policies and programs of our organization to service the member in a prompt, courteous and knowledgeable manner. Ducks Unlimited continues to enjoy an excellent working relationship with the committed staff at Stenocall.
