Answering Service
Your company can't afford to miss even a single call.
Whether you are the cardiologist on call, the neighborhood plumber, or the county medical examiner, Stenocall's live bilingual nationwide 24-hour answering service is a must for any business or government agency that relies on the phone to maintain connections.
The Answering Service is optimized for handling messages, as opposed to taking orders or performing customer service tasks as our Call Center division does. When your customer calls, our highly flexible system kicks in, to get you that message, either immediately or held till later, by means of:
- Phone
- Directly patching the caller to you
- Fax
- Email
- Pager
- Check-in by you, through phone or Web site
or any other method you want. Just let us know your requirements.
Our friendly voices and professional attitudes are evident in every call. Around the clock, Stenocall is there for your business, keeping the lines of communication open. No matter where you are, the time of day, or if it is a holiday, Stenocall has a professionally staffed phone bank there to serve you.
Your Web On Call login gives you complete up-to-the-minute visibility and control over:
- The list of people to notify and their complete contact information
- Calendar of when each person is on call
- Special instructions such as how best and how often to try to reach the person, and who to try next if he/she is not available
- All messages from the last three days, and their dispositions
We know how much it costs you to make the phone ring and we do not want you to miss any opportunity to further your business and take care of your client. Twenty-four hour, live answering service, is the only clear choice for callers with urgent, stressful, or even emergency situations.
Let Stenocall be the calming, friendly, and professional voice your clients hear first. Our mission is to be part of your continued success. Our daily training and performance-rewarded environment fosters a climate of goal-oriented operators ready to handle all your communication needs.